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Privacy and Security
At GTmall.com.au we understand that you value your privacy
and wish to have your personal information kept secure. Our Privacy Policy
describes generally how we manage your personal information and safeguard your
privacy. If you would like more information, please don't hesitate to contact
us.
The National Privacy Principles
We are bound by and comply with the National Privacy
Principles, as provided in the Federal Privacy Act 1988.
Collecting Personal Information About You
At GTmall.com.au we only collect personal information that is
necessary for us to conduct our business as an online provider of goods.
The personal information we collect will include information
you give us when you place an order for the purchase of a good we supply. We may
also collect personal information about individuals who are not customers of our
business, but whose personal information is given to us by those individuals or
other people in the course of a transaction. This personal information will
include your name, address and contact details, and may include other personal
information about individuals we collect in the course of a transaction.
We may also collect some information from you when you use
our website www.GTmall.com.au. Your use
of the information and services available through our website will determine the
type of information that we collect about you.
The only personal information that we collect about you when
you use our website is what you tell us about yourself, for example, when you
complete an online form when placing an order, or information you provide to us
when you send us an email. Please note, we will record your email address if you
send us an email.
Using and Disclosing Your Personal Information
We respect your privacy. Any personal information that we
collect about you will be used and disclosed by us so that we can provide you
with the services that you have requested, or otherwise to enable us to carry
out our business as suppliers of goods.
Please be assured we will not disclose information about you
unless the disclosure is required or authorised by law, you have consented to
our disclosing the information about you, or for another purpose (related to the
primary purpose of collecting that information) that you would reasonably
expect.
We may also use your personal information to provide you with
information about other services offered by us. However, the only information
that you must provide is your name and payment details (where applicable). If
you would prefer not to receive promotional or other material from us, please
let us know and we will respect your request.
We do not engage in unsolicited telephone or email marketing.
In particular, if you are contacted by telephone by an individual or
organisation claiming to represent GTmall.com.au - do not purchase from the
organisation as we have a strict policy against telephone marketing.
Access to Your Personal Information
In most cases you may have access to personal information
that we hold about you. We will handle requests for access to your personal
information in accordance with the National Privacy Principles.
We encourage all requests for access to your personal
information to be directed to the Privacy Officer by contact
us or by writing to us at our postal address. We will deal with all requests
for access to personal information as quickly as possible. Requests for a large
amount of information, or information which is not currently in use, may require
further time before a response can be given. We may charge you a fee for access
if a cost is incurred by us in order to retrieve your information, but in no
case will we charge you a fee for your application for access.
In some cases, we may refuse to give you access to personal
information we hold about you. This includes, but is not limited to,
circumstances where giving you access would: be unlawful (e.g., where a record
which contains personal information about you is subject to a claim for legal
professional privilege by one of our clients); have an unreasonable impact on
other people's privacy; prejudice an investigation of unlawful activity.
We will also refuse access where the personal information
relates to existing or anticipated legal proceedings, and the information would
not be accessible by the process of discovery in those proceedings. If we refuse
to give you access we will provide you with reasons for our refusal.
Correcting Your Personal Information
If you request us to do so we will amend any personal
information about you held by us which is inaccurate, incomplete or out of date.
If we disagree with your view about the accuracy, completeness or currency of a
record of your personal information held by us, and you ask us to associate with
that record a statement that you have a contrary view, we will take reasonable
steps to do so.
Securing and Storing Your Personal Information
We are committed to maintaining the confidentiality of the
information that you provide us and we will take all reasonable precautions to
protect your personal information from unauthorised use or alteration.
In our business, personal information may be stored both
electronically (on our computer system) and in hard-copy form. Firewalls,
anti-virus software and email filters, as well as passwords, protect all our
electronic information. Likewise, we take all necessary measures to ensure the
security of hard-copy information.
Disposal of Personal Information
Once your transaction is finalised, both the electronic and
hard-copy information is securely archived. After a period of 7 years both the
electronic and hard-copy information is destroyed.
For more information or to complain about a breach of your privacy
If you would like more information about the way we manage
personal information which we hold about you, or are concerned that we may have
breached your privacy, please contact us by email, fax or post:
Email us: admin@gtmall.com.au
Fax: 02 9725 8883
Post: The Privacy Offer, GTmall.com.au, PO Box 345, Moorebank
NSW 1875
Changes To Our Privacy Policy
From time to time it may be necessary for us to revise our
privacy policy. Any changes will be in accordance with the Privacy Act 1988 and
the National Privacy Principles. We may notify you about changes to this privacy
policy by posting an updated version on our website www.gtmall.com.au
If you require any further information about the Privacy Act
1988 and the National Privacy Principles, you can visit the Federal Privacy
Commissioner's website at www.privacy.gov.au
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